Who uses telephone answering services

In addition to trades people we look after companies such as:

Letting agents. Whilst out on inspections or viewings, we are happy to take calls. Whether it's someone enquiring about viewing your property or a tennant reporting an issue, we handle them all in a courteous manner, passing on the callers information and query for when you can call them.

IT Companies. We look after a number of IT companies. You never know when a customer is going to have an IT crisis, and sometimes you have to drop everything. Whether you are helping them online or onsite, what happens to other callers trying to get through? We can take the 'overspill' and it's business as usual for your clients.

Online traders. Many of our customer hadn't appreciated when trading online that customers still like to talk to a human being. Deciding to trade online might have seemed like a way of finding more freedom, but what happens to your callers. We are happy to answer questions, take orders and process online payments on behalf of our customers.

Job vacancies. Have you ever advertised for a new position. Did you end up taking so many calls that you couldn't get on with your own job! Were you inundated with calls from agencies? We can give you a number to advertise your vacancy on, and take all those calls and pass on all the information you need of the candidates.

Disaster Recovery. What would you do if workmen cut through the cabling outside, disabling your phone line? Or what if because of bad weather you couldn't get into the office? Our customers have the peace of mind that when they leave the office, their calls are being looked after by us, so that if a disaster occurs, they can continue trading without major interuptions. [more]

These are just a few of the industries our customers are from. Can we help you? Call Karen McMillan for a chat on 01236 884 884